Return Policy

RETURN POLICY

RETURNS

All sale are Final Sale and we are sorry to say that we do not offer any return/exchange on items purchased.

OUR PRODUCTS

Majority of our products are hand embroidered and therefore fragile in their usage whilst having a 5%-10% variation possibility. By placing an order on our website, you accept the possibility of variation in comparison to the images provided on this website.

Please note product embellishments may get displaced and this is not regarded as a fault but is due to the nature of the work. These garments should be worn with care.

Please note that all clothing products sold on this website are recommended to be dry-cleaned. We will not be responsible for any claims resulting due to damage caused by washing using another method or claims for variation / and or beading/sequences displacement.

 

CANCELLATIONS

To cancel your order please email our customer support team at support@shaheenkada.com within 24 hours of placing your order. We usually book order within 24 hours so it may not be possible to fulfil your request for cancellation.

Please note cancellation requests can only be approved by the support team and not via Facebook/Instagram.

 

Please note: We do not offer cash refunds